Where do you ship to?

MedShift ships to anywhere in the United States. 

Can I make a return?

Please contact our customer care team if you wish to make a return. Please keep in mind that not all products on the MedShift Store are eligible for return and that a 10% restocking fee will be applied if your request to return a product is approved. 

How long can I wait to make a return?

You must contact our customer care team at orders@medshift.com within 48 hours of receiving your package to request a return.

Do you offer refunds?

No. If your order is eligible for return, you will receive a store credit that can be applied to your next order during checkout. Please keep in mind that a 10% restocking fee will apply for all returns. 

When will my order arrive?

When your order arrives depends on the shipping method you chose during checkout. We offer FedEx Ground, FedEx 2nd Day, and FedEx Priority Overnight. 

How can I redeem discounts?

Some discounts are automatically applied and are visible on product pages. Other discounts can be redeemed using promo codes and are shared with our customer via the MedShift Newsletter. You can subscribe to our newsletter to learn about future promotions by visiting the footer of this page.