Skip to content

FAQs

Where do you ship to?

MedShift ships to anywhere in the United States.

*Note: our partner pharmacy is unable to ship pharmaceuticals to Alabama, Virginia, and D.C.

Can I make a return?

Please contact our customer care team if you wish to make a return. Please keep in mind that not all products on the MedShift Store are eligible for return and that a 10% restocking fee will be applied if your request to return a product is approved.

You must contact our customer care team at orders@medshift.com within 48 hours of receiving your package to request a return.

What partner pharmacy do you use for pharmaceuticals?

MedShift has partnered with Absolute Pharmacy to provide 503B pharmaceutical products including both injectable and oral semaglutide and tirzepatide.

Address:
16011 N. Nebraska Ave.,
Suite 103
Lutz, FL 33549

Phone: 813.999.2700
Sales: 813.666.1778
Toll Free: 844-338-2200

Do you offer refunds?

No. If your order is eligible for return, you will receive a store credit in the form of MedShift Insider Rewards points that can be applied to your next order during checkout. Please keep in mind that a 10% restocking fee will apply for all returns.

Please contact our customer care team at orders@medshift.com if you have questions.

When will my order arrive?

When your order arrives depends on the shipping method you chose during checkout. We offer FedEx Ground, FedEx 2nd Day, and FedEx Priority Overnight. 

How can I redeem discounts?

Some discounts are automatically applied and are visible on product pages. Other discounts can be redeemed using promo codes and are shared with our customer via the MedShift Newsletter. You can subscribe to our newsletter to learn about future promotions by visiting the footer of this page.

Drawer Title
Similar Products